tools directory

Public Services

Enabling / supporting citizens to monitor and evaluate the accessibility, quality and efficiency of public services.

The following compilation of tools and approaches has been put together for the Trust by Involve, an NGO specialising in public participation, through a mixture of crowdsourcing and sifting through existing online databases.

Name Online
Social Audits True
Mystery Shopping True
Community Led Procurement True
Community visioning True
Citizen Report Cards True True